Buying, exchanging, donating tickets or need anything else? We're here to help.
Customer service/BOX OFFICE
Box Office hours are Monday-Saturday from 10:00am-6:00pm.
On all performance days, we open two hours before and close 1/2 hour past start time of performance.
Address: 135 North Grand Ave. Los Angeles, CA 90012
For current safety information regarding performances please click here.
EXCHANGING YOUR TICKETS
Change of plans? Looks like rain? Surprise visit from the in-laws? No problem.
Subscribers can exchange their tickets to any of our productions and pay no fees, or they may donate the value of their ticket back to LA Opera as a tax-deductible donation. Currently, any ticket holder can exchange their ticket free of charge in the 2021/22 Season.
You may exchange your tickets up to 48 hours in advance of a performance online, in person, by phone, fax or email. To exchange your tickets online please log into your account. Emergency exchanges made between 2-48 prior to a curtain can only be completed in person, or by phone. Additional fees, rules and/or restrictions may apply. All exchanges may be subject to a seating price increase.
DONATING TICKETS AS A TAX-DEDUCTIBLE GIFT
If you are unable to attend an opera, please consider donating your tickets to LA Opera for resale (We will miss you).
To donate your tickets call 213.972.8001 or log into your account. You will receive a receipt for this donation. You may also mail or fax your ticket donation. Tickets must arrive one hour before curtain time on the day of the performance to be considered a donation. The value of your tickets will be acknowledged as a charitable contribution after the performance. (This amount will not be applied toward donor benefits.)
Help us out: When you donate your tickets as soon as possible, this will increase our chances of reselling them.
tickets from cancelled or Postponed performances from the 2019/20 or 2020/21 season
I had a ticket to a performance affected by the COVID-19 pandemic in the last two years.
The following performances from the 2019/20 season were cancelled:
- Roberto Devereux (March 14, 2020 performance only)
- Angel's Bone (May 1 - 3, 2020)
- Pelléas and Mélisande (May 2 - 23, 2020)
- Rodelinda (May 8, 2020)
- The Marriage of Figaro (June 6 - 28, 2020)
- Don Giovanni (January 30 - February 21, 2021)
- Breaking the Waves (February 27 - March 21, 2021)
- Veils for Desire (March 31, 2021)
- Tamerlano (April 30, 2021)
If you had purchased tickets to these performances, the amount paid for your tickets was automatically placed on your LA Opera account. Please check your email for information or contact the Box Office at email@example.com or 213.972.8001 Monday to Saturday, 10am to 6pm.
Please consider donating the cost of your tickets to support The LA Opera Relief Fund, which will provide support for the hundreds of LA Opera artists, artisans and staff whose work and livelihood have been impacted as a result of the COVID-19 outbreak. Ticket donations are fully tax-deductible as LA Opera is a nonprofit organization dedicated to the greater good. Your generosity is deeply appreciated.
To donate your tickets please email the Box Office at firstname.lastname@example.org with "Donate My Tickets" in the subject line.
Additionally, you can make a one-time donation that will help see the company through this challenging time by visiting LAOpera.org/Donate.
The following performances originally scheduled for the 2020/21 season have been moved to the 2021/22 season and will be presented on the following dates:
- Il Trovatore (September 18 - October 10, 2021)
- Tannhäuser (October 16 - November 6, 2021)
- Get Out (October 30 - 31, 2021)
- Cinderella (November 20 - December 12, 2021)
- In Our Daughter's Eyes (April 14 - 17, 2022)
- Aida (May 21 - June 12, 2022)
- The Brightness of Light (June 18, 2022)
If you had tickets for any of the postponed performances above, they have automatically moved into the performances corresponding to those that you had purchased. If you have questions on your tickets or dates, please contact the Box Office at email@example.com or 213.972.8001 Monday to Saturday, 10am to 6pm.
Thank you for your continued support of LA Opera. We look forward to welcoming you back to the opera as soon as we are cleared to do so again. For the latest updates and interesting and entertaining content during the shutdown, please follow LA Opera on Facebook, Twitter or Instagram.
Oops! Did you misplace those tickets? (We can help you with that!)
Ticket buyers may call 213.972.8001 for the replacement of lost tickets for a fee of $2 per ticket. For your protection, replacement tickets can only be picked up at the Box Office directly before the performance.
ENHANCE YOUR EXPERIENCE
Get the full story by joining other opera-goers at our complimentary pre-opera talks.
You will have the opportunity to listen to Southern California's most engaging and highly regarded scholars, including LA Opera's acclaimed Music Director Maestro James Conlon, present entertaining and informative talks on the opera you are about to see. Generously sponsored by The Flora L. Thornton Foundation and The Opera League of Los Angeles, the talks are free of charge to those attending the performance. Talks are scheduled one hour prior to every performance. (And you don’t need a reservation! Just show up!)
Specific information about pre-opera talks for the 2021/22 season will be announced shortly.
If you are unable to make it to the Dorothy Chandler Pavilion in time to attend a pre-performance talk, you can also listen to the program from your phone.* Each talk is accessible via the following phone number and code:
Phone number: 605.475.5910
Access code: 314902#
BRING THE KIDS. FOR HALF PRICE
OK, so Get Out might be a bit intense for little Sofia, we get it, but we love having kids at the opera. We welcome children 9-17 years of age as we know they will love the music and spectacle of live opera. We want them to come so much that we offer half price tickets for this age group. We also have many other programs for families.
Since many operas contain adult subject matter, we suggest that parents check the webpage of the opera they are considering attending for any parental advisories as well as the opera synopsis. to make sure it is suitable for their child. (Still have questions? You can always call the box office at 213.972.8001)
Our mainstage operas are not suitable for children under 9 and you will not be allowed into the theater with a very young child. Although you can watch from the lobby, you will likely enjoy the performance better if you leave the little ones at home. We have many, many other ways for you to enjoy opera with your very young child. Click here to learn how.
Please see the following policies currently in effect as of September 1, 2021 in alignment with the recent updates from the California Department of Public Health:
- Proof of full vaccination against COVID-19 is required to attend all indoor performances and events at LA Opera. Audience members may display proof of vaccine on a smartphone or by showing a physical copy of the vaccination card or official vaccination record, along with a government-issued ID, including driver’s licenses and passports. Guests younger than 18 may present a school photo ID. Those under 12 must be accompanied by an adult who meets the above requirements.
- “Full vaccination” means that either 14 days have passed since receiving the second dose of FDA or WHO authorized double-dose vaccines or that 14 days have passed since receiving the sole dose of FDA or WHO authorized single-dose vaccines.
- Children under 12 and those who are unvaccinated due to a medical or religious reason must provide proof of a negative PCR COVID-19 test no more than 72 hours prior to attending an indoor performance along with government issued ID. Rapid or antigen tests will not be accepted.
For more information on our audience safety policy please click here.
THE FINE PRINT
We traditionally offer refunds for tickets in the event a performance is canceled. However, due to the COVID-19 pandemic, we are currently offering free exchanges or refunds provide you with more options for the 2021/22 season. If you have tickets to a performance that was cancelled due to the statewide effort to curb spread of the novel coronavirus (COVID-19) please see above. You also you may exchange or donate your tickets if you cannot attend a performance (see details above). To get a refund please call the Box Office at 213.972.8001 (Monday to Saturday, 10am to 6pm).
Artists, prices, schedule and programs are subject to change. (Life happens!)