Buying, exchanging, donating tickets or need anything else? We're here to help.

Customer service/BOX OFFICE

Box Office hours are Monday-Saturday from 10:00am-6:00pm.
On all performance days, we open two hours before and close 1/2 hour past start time of performance.

Phone: 213.972.8001
Fax: 213.972.3008
Email: CustomerService@LAOpera.org
Address: 135 North Grand Ave. Los Angeles, CA 90012

DONATING TICKETS AS A TAX-DEDUCTIBLE GIFT

If you are unable to attend an opera, please consider donating your tickets to LA Opera for resale (We will miss you).

To donate your tickets call 213.972.8001. You will receive a receipt for this donation. You may also mail or fax your ticket donation. Tickets must arrive one hour before curtain time on the day of the performance to be considered a donation. The value of your tickets will be acknowledged as a charitable contribution after the performance. (This amount will not be applied toward donor benefits.)

Help us out: When you donate your tickets as soon as possible, this will increase our chances of reselling them.

EXCHANGING YOUR TICKETS

Change of plans? Looks like rain? Surprise visit from the in-laws? No problem.

Full Season Subscribers can exchange their tickets to any of our mainstage shows and pay no fees, or they may donate the value of their ticket back to LA Opera as a tax-deductible donation. Select 4/5, Design-Your-Own, ARIA, Family, and Newcomer package holders can exchange for a $5 fee. Non-package holders can also exchange their single tickets (for a $25 fee) or donate your seats back to LA Opera.

You may exchange your tickets up to 48 hours in advance of a performance online, in person, by phone, fax or email. Emergency exchanges made between 2-48 prior to a curtain can only be completed in person, or by phone. Additional fees, rules and/or restrictions may apply. All exchanges may be subject to a seating price increase.

Ticket exchanges may be made by logging into to your account or by calling the Box Office at 213.972.8001 ext. 0.

LOST TICKETS

Oops! Did you misplace those tickets? (We can help you with that!)

Ticket buyers may call 213.972.8001 for the replacement of lost tickets for a fee of $2 per ticket. For your protection, replacement tickets can only be picked up at the Box Office directly before the performance.

ENHANCE YOUR EXPERIENCE

Get the full story by joining other opera-goers at our complimentary pre-opera talks in the Grand Hall of the Dorothy Chandler Pavilion.

You will have the opportunity to listen to Southern California's most engaging and highly regarded scholars, including LA Opera's acclaimed Music Director Maestro James Conlon, present entertaining and informative talks on the opera you are about to see. Generously sponsored by The Flora L. Thornton Foundation and The Opera League of Los Angeles, the talks are free of charge to those attending the performance. Talks are scheduled one hour prior to every performance. (And you don’t need a reservation! Just show up!)

If you are unable to make it to the Dorothy Chandler Pavilion in time to attend a pre-performance talk, you can also listen to the program from your phone.* Each talk is accessible via the following phone number and code:

Phone number: 1.626.677.3000
Access code: 314902#

BRING THE KIDS. FOR HALF PRICE

OK, so Psycho might be a bit intense for little Sofia, we get it, but we love having kids at the opera. We welcome children 9-17 years of age as we know they will love the music and spectacle of live opera. We want them to come so much that we offer half price tickets for this age group. We also have many other programs for families.

Since many operas contain adult subject matter, we suggest that parents check the webpage of the opera they are considering attending for any parental advisories as well as the opera synopsis. to make sure it is suitable for their child. (Still have questions? You can always call the box office at 213.972.8001)

Our mainstage operas are not suitable for children under 9 and you will not be allowed into the theater with a very young child. Although you can watch from the lobby, you will likely enjoy the performance better if you leave the little ones at home. We have many, many other ways for you to enjoy opera with your very young child. Click here to learn how.

THE FINE PRINT

We hate to be sticklers, but we cannot allow refunds on tickets. However, you may exchange or donate your tickets if you cannot attend a performance (see details above).

Artists, prices, schedule and programs are subject to change. (Life happens!)