We’re looking for a detail-oriented and analytically minded Marketing Data & Systems Coordinator to join our Marketing team and support organizational reporting, audience analysis, and data standardization efforts across multiple systems. This role plays an important part in helping teams make informed, data-driven decisions by producing accurate, timely, and consistent datasets and reports.

The Marketing Data & Systems Coordinator focuses on data quality, reporting structure, and automation support. The ideal candidate is a strong numbers- and data-oriented thinker who is curious about how systems connect, enjoys working with structured data, and is comfortable learning new tools. Marketing experience is not required.

This is a full-time staff position based at the Dorothy Chandler Pavilion in downtown Los Angeles. LA Opera currently offers hybrid work flexibility, with the option to work remotely up to two days per week in many weeks.

The anticipated base starting salary is $54,000-$56,000. This position is eligible for LA Opera’s comprehensive benefits package, including medical, dental, and vision insurance; life and long-term disability coverage; a 403(b) retirement plan with employer match; cell phone stipend; Employee Assistance Program; subsidized parking or public transit reimbursement; and complimentary and discounted performance tickets.

Examples of responsibilities

• Produce and monitor automated recurring, standardized reports supporting ticket sales, attendance, advertising, and audience segmentation
• Ensure data is accurate, clean, and consistently structured across reports and time periods
• Provide sales projections and identify sales trends based on available data
• Maintain and follow established reporting schedules and templates
• Troubleshoot tracking discrepancies between paid media platforms and internal CRM data
• Document data definitions, logic, and reporting assumptions
• Build and maintain audience list pulls for segmentation, email campaigns, direct mail, and digital campaign targeting based on specific criteria
• Monitor automated reports for accuracy and flag inconsistencies in data pipelines
• Translate complex datasets into clean, usable Excel reports for internal stakeholders
• Support consolidation of data from multiple sources, including CRM/ticketing systems, web analytics, paid media platforms, and messaging tools
• Write and maintain SQL queries to extract data for recurring and ad hoc reporting needs
• Support automation efforts by preparing repeatable, structured datasets suitable for automated reporting and targeting
• Identify opportunities to reduce manual reporting processes and improve operational efficiency
• Perform other duties and special projects requiring a comparable level of skill, judgment, and responsibility

Requirements and Qualifications

• Bachelor’s degree in Data Analytics, Information Systems, Economics, Statistics, Mathematics, Business Analytics, Computer Science, or a related field, or equivalent technical experience
• Strong analytical and quantitative skills
• Working knowledge of SQL, including writing basic to intermediate queries
• Strong proficiency in Excel, including formulas, lookup functions, filtering, and pivot tables
• High attention to detail and comfort working with structured datasets
• Ability to follow data standards and document processes clearly
• Curiosity about data systems and how information flows between platforms
• Ability to manage recurring tasks with consistency and accuracy
• Ability to manage work independently while communicating proactively with supervisors and team members
• An aptitude for acquiring new information and skills quickly and the ability to excel in a fast-paced, varied, diverse, and multicultural environment

Preferred:

• Experience working with relational databases or CRM systems
• Exposure to reporting, analytics, or data operations environments
• Familiarity with automation tools or data pipelines
• Interest in performing arts, entertainment, arts administration, or audience analytics

We are committed to a workplace in which everyone has equitable opportunities and experiences a sense of belonging, and we are seeking a Marketing Data & Systems Coordinator who champions and demonstrates this commitment.

To apply
Please apply here. If you don’t meet all the criteria listed above but you believe you would thrive in this role, we encourage you to apply and tell us about yourself in your cover letter.

About LA Opera
LA Opera (LAO) is a mission-driven, non-profit organization that plays a significant role in the cultural life of Southern California. Hundreds of LAO employees and artists help bring to life world-class opera that preserves, promotes, and advances the art form while embodying the diversity, pioneering spirit, and artistic sensibility unique to Los Angeles.

Our productions are experienced by more than 100,000 audience members each year at our home at the Dorothy Chandler Pavilion in downtown Los Angeles. We reach many more through our community and school programs and Off Grand performances in venues across Los Angeles.